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Hotel training in Arabic and English · Verifiable certificates

Hotel Management

Hospitality Technology Landscape

The systems a hotel runs, how they connect, what integration actually means and who owns each system.

Overview

The systems a hotel runs, how they connect, what integration actually means and who owns each system. The course is built around the procedure as it is actually carried out on shift, with a written standard, the common mistakes, and a checklist to work through.

What you will be able to do

  • Carry out the procedure to the written standard without supervision.
  • Recognise the common failures in this task and correct them.
  • Complete the associated checklist and record the result.
  • Know when the situation must be escalated to a supervisor.

Requirements

No prior study is required. Access to the relevant work area is useful for the practice checklist.

Curriculum

Orientation 2 lessons · 13 min
  1. text Why this matters: Hospitality Technology Landscape Preview 8 min
  2. text What you will be able to do: Hospitality Technology Landscape 5 min
The standard 3 lessons · 31 min
  1. video The procedure demonstrated: Hospitality Technology Landscape 14 min
  2. text The written standard: Hospitality Technology Landscape 12 min
  3. pdf Reference sheet: Hospitality Technology Landscape 5 min
In practice 3 lessons · 32 min
  1. text Common mistakes: Hospitality Technology Landscape 10 min
  2. text Working under pressure: Hospitality Technology Landscape 10 min
  3. checklist Practice checklist: Hospitality Technology Landscape 12 min
Assessment 1 lessons · 8 min
  1. text Review before the quiz: Hospitality Technology Landscape 8 min

Frequently asked questions

How long does this course take?

About 90 minutes of study, which can be split across shifts.

Is a certificate issued?

Yes. A certificate with a verification code is issued once the course and its assessment are passed.

Is the course available in Arabic?

Yes. Every lesson exists in English and Arabic, and the Arabic version is laid out right to left.

Related courses

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Hospitality Finance

Reading a departmental P&L, the difference between revenue and profit, and where a manager actually has control.

150 min

Hospitality Leadership

Setting a standard, holding it without damaging the team, giving feedback and running a pre shift briefing.

150 min

This course inside a full programme

Most teams take this as part of a department programme that ends in one verifiable certificate.